Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to Notorious Neons. These Terms and Conditions ("Terms") govern your use of our website located at Notorious Neons and our services. By using our site and services, you agree to comply with and be bound by these Terms.

2. Business Details

  • Business Name: Notorious Neons ABN 15536061688
  • Business Address: Brisbane, Australia
  • Contact Information: admin@notoriousneons.com.au, +61403362333

3. Products and Services

We offer a variety of neon signs, including pre-designed options and custom neon signs that you can create using our custom neon builder.

4. Ordering Process

4.1 Placing an Order: You can place an order by adding items to your cart and proceeding to checkout, or by designing a custom neon light using our builder.

4.2 Payment Methods: We accept all major credit cards through Shopify and PayPal.

4.3 Shipping and Delivery: We ship worldwide using major couriers. Delivery times and costs will be calculated at checkout.

5. Returns and Refunds

5.1 Custom Neon Orders: Refunds for custom neon orders can only be issued within the first 12 hours after the order is placed, as manufacturing begins immediately after this period.

5.2 Warranty: We offer a 24-month warranty on indoor signs and a 12-month warranty on outdoor signs. Please contact us for any warranty claims.

6. Privacy Policy

We are committed to ensuring that your personal information is secure. We have implemented physical, electronic, and managerial procedures to safeguard your data and protect it from unauthorized access, modification, and disclosure. We collect your information to provide you with a better service, for internal record keeping, and to improve our services. We may also use your information for advertising and marketing purposes.

7. Intellectual Property

All designs and content on our website are the intellectual property of Notorious Neons. Unauthorized copying or use of our designs is prohibited.

8. Liabilities and Disclaimers

To the extent permitted by law, Notorious Neons is not liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of our site or services.

9. Governing Law

These Terms are governed by and construed in accordance with the common law of Australia. Any disputes arising out of these Terms will be resolved in the courts of Australia.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website and services following any changes indicates your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at admin@notoriousneons.com.au or +61403362333.